Kaventi Data Deletion Instructions
You can ask KaizenTrick to delete personal data processed in Kaventi, including information related to a connected Facebook Messenger or Instagram account.
Send your request
Email contacto@kaizentrick.com with the subject 'Kaventi data deletion request'. Identify the connected business or account and the conversation or data involved. Approximate dates and the platform help us find the records. Do not send passwords, access tokens or sensitive documents in the first email.
Verification and response
We may ask for information needed to confirm your identity or authority over the account or data. We will coordinate with the connected business when it controls the conversation, remove data that can be deleted from active systems, and explain any information that must be retained for a legal or contractual reason. We will respond using the email address you provide.
Disconnecting an account
A business can disconnect its account in Kaventi to stop future synchronization. A separate deletion request is needed for information already stored in Kaventi.